Shipping policy
Shipping Policy
Last Updated: August 13, 2026
Thank you for supporting our small business! Because our products are made to order, please allow additional time for your order to be prepared before it is shipped.
Processing Time
All orders are made to order. Please allow 2-5 business days for your order to be processed and prepared for shipment.
Processing times do not include weekends or holidays.
During holidays, sales, or periods of high order volume, processing times may be slightly longer. We appreciate your patience while we carefully create your order.
Shipping Time
Once your order has been processed and shipped, you will receive a shipping confirmation with tracking information when available.
Estimated shipping times are:
- Standard Shipping: 2-5 business days
- Priority/Express Shipping: 2-3 business days/1-3 calendar days
Please note that shipping times are estimates and are not guaranteed. Delays caused by the shipping carrier, weather, holidays, incorrect addresses, or other circumstances outside our control may occur.
Shipping Address
Please carefully review your shipping address before placing your order.
We are not responsible for orders shipped to an incorrect or incomplete address provided by the customer.
If you realize that you entered the wrong address, please contact us as soon as possible. We will do our best to help, but we cannot guarantee that the address can be changed once the order has entered processing or been shipped.
Lost, Stolen, or Delayed Packages
Once an order has been shipped and tracking shows that it has been delivered, we are not responsible for packages that are lost or stolen after delivery.
If your package is delayed or appears to be lost in transit, please first contact the shipping carrier using the tracking information provided. You may also contact us, and we will do our best to assist you.
Order Changes or Cancellations
Because our products are made to order, we begin processing orders shortly after they are placed.
If you need to change or cancel an order, please contact us as soon as possible. We cannot guarantee that changes or cancellations will be possible once production has started.
Questions About Your Order
If you have questions about your order or shipping, please contact us through the contact information provided on our website. Please include your order number so we can assist you as quickly as possible.
Thank you for your patience and for supporting our small business!